IMPRESSION

30-Day Return:

• Items must be  unused, with tags, and in original packaging.
• Include receipt or proof of purchase.
• Contact customercare@salonabichonaindia.com to intiate a return.
• Send returns to: G1-1282, Sitapura Industrial Area, RICO, Jaipur.

Non-Returnable:

• Perishables, custom products, personal care goods, hazardous materials, sale items, gift cards.

Damages/Issues:

• Inspect upon reception and contact us immediately if defective or incorrect.

Exchanges:

• Return the item and make a new purchase.

Refunds:

• Processed within 10 business days after approval.
• Contact customercare@salonabichonaindia.com if not received within 15 business days.

Free Shipping:

• Orders ship and are delivered within 7 business days.
• Customized items may take up to 10 days to ship.
• Unforeseen weather conditions, customs clearance, and courier delays may affect delivery times.

International Shipping:

• We ship internationally via Aramex, FedEx, or DHL.
• Charges depend on the destination and will be calculated at checkout.
• Free shipping is not available for international orders.

Insurance:

• Each purchase is insured during transit until delivered.
• A signature is required upon delivery, transferring responsibility to the recipient.

Taxes & Duties:

• Free Blue Dart regular shipping on all prepaid domestic orders.
• Import duties and taxes for international orders are charged when the parcel reaches the destination country and must be paid by the recipient.
• Domestic orders within India include taxes and duties in the product price.

Contact Us:

• Email: customercare@salonabichonaindia.com
• Phone: +91 8094001652
• Address: G1-1282, Sitapura Industrial Area, RICO, Jaipur

Thank you for shopping with Salona_bichona.com!